Aqua Turquoise Ring

RETURNS POLICY

TERMS & CONDITIONS
These Terms and Conditions ("Terms”) govern your use of any websites, electronic and text messages, and social media pages operated, directed by or otherwise maintained by KeeLiiFashion LLC, its parent companies, subsidiaries and affiliates (collectively “KeeLiiFashion” or “we”) that display or link to these Terms (the “Sites”) and any KeeLiiFashion purchases made by you through the Sites. You agree to these Terms and to our Privacy Policy by your access or use of the Sites and any of the services offered by KeeLiiFashion, including your purchase from the Sites, whether or not you are a registered user of the Sites.

PLEASE NOTE THAT SECTION 17 OF THESE TERMS CONTAINS AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER PROVISION. IT AFFECTS HOW DISPUTES BETWEEN YOU AND KEELIIFASHION MAY BE RESOLVED.

TABLE OF CONTENTS
1. YOUR ACCOUNT
2. ORDERS AND CANCELLATIONS
3. SHIPPING AND RETURNS
4. INTERNATIONAL ORDERS
5. WARRANTY
6. PROMOTIONS
7. TEXT MESSAGING
8. RESALE
9. CONTENT YOU POST
10. CONTENT POSTED BY OTHERS
11. YOUR USE OF THE SITES
12. NON-CONFIDENTIAL INFORMATION
13. KEELIIFASHION INTELLECTUAL PROPERTY
14. COPYRIGHT PROTECTION
15. MODIFICATIONS AND TERMINATION
16. SOCIAL NETWORKS
17. OUR WARRANTIES AND DISCLAIMERS
18. LIABILITY FOR OUR SERVICES
19. DISPUTES
20. ADDITIONAL DETAILS
21. CUSTOMER SERVICE

1. YOUR ACCOUNT
You may be required to create an account and specify a password in order to make purchases or use certain features on the Sites. You must provide current, truthful, and accurate information when creating an account. Please keep your account updated to reflect any changes. You may not share your account with anyone else. If you believe that your account has been compromised at any time, please contact us at info@keeliifashion.com.

2. ORDERS AND CANCELLATIONS
An agreement for KeeLiiFashion to sell goods to you is made when we accept your order. The description of goods, price, and applicable tax are agreed on between you and KeeLiiFashion when an order is placed. You are responsible for the charges for transport, packaging, freight, and/or insurance of your order as reflected in the order summary provided upon checkout. Placement of an order is a binding agreement. Once placed, all orders are considered final, and you may not change or cancel them. KeeLiiFashion reserves the right to cancel any order for any reason whatsoever, including but not limited to unauthorized, altered, or ineligible use of an offer or payment. KeeLiiFashion reserves the right to modify or cancel a promotion due to system error or unforeseen problems.

3. SHIPPING AND RETURNS
We offer Online purchases with shipping only.

SHIPPING INFORMATION
Orders placed Monday through Friday (excluding holidays) will be processed within 2-5 business days once credit card authorization and verification have been obtained, then shipped. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders submitted before 12PM PST with expedited shipping methods selected will ship the same business day. Orders placed after 12PM PST or Saturday and Sunday will ship the next business day. All orders are shipped via United Postal Service (USPS) or United Parcel Service (UPS). Shipping windows are estimates and delivery dates cannot always be guaranteed. For pieces not in stock, please allow 5-8 weeks for production.

The following domestic US shipping methods are in effect during this time:
• Standard USPS: Will arrive in 3-5 business days after processing and shipping within the lower 48 US states.
• Expedited Two-Day: Will arrive in 2 business days after processing and shipping within the lower 48 US states.
• Expedited Three-Day: Will arrive in 3 business days after processing and shipping within the lower 48 US states.

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

MULTIPLE SHIPPING ADDRESSES
At this time, we can only ship to one address per order.

P.O. BOXES
All orders are shipped via USPS or UPS and cannot be delivered to P.O. Boxes.

4. INTERNATIONAL ORDERS
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. In general, duties and taxes are determined based on the type of product being shipped, its value, country of origin or manufacturing, and the classification of the item. At checkout, you may be presented with options to either prepay duties and taxes or to pay duties and taxes on delivery. Shipping fees are calculated by your location and the shipping carrier of your choice. KeeLiiFashion is not associated with these fees. All fees are to be paid for by the customer at the time of delivery. Shipping time is based on your location and could be 8-20 business days (excluding weekends and holidays).

RETURN POLICY
All sales are final. We do not offer money back refunds or cancellations of orders.

If you have questions about the return policy or about how to make a return, you may contact Customer Service via email at info@keeliifashion.com.

EXCHANGE POLICY
To exchange an eligible item purchased online, please contact us per email info@keeliifashion.com within 7 business days of receiving your order for a store credit. Exchange has to be submitted within 5 days of receiving label. All items must be returned in new and unworn condition. Once the product has been reviewed a store credit will be initiated. We do not offer original shipping fees as store credit. You place a new order for the item you want and use your store credit for the purchase. Shipping charges may apply on your new order. In stock items will be held until we receive your return. If the customer’s order has been sent back not using USPS shipping services, we are not responsible for lost packages. To exchange an eligible item purchased online

Please allow up to 15 business days from when we receive your return for your return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to us. For any inquiries concerning returns or exchanges, please contact Customer Service via email at info@keeliifashion.com.

INELIGIBLE FOR CERTAIN PROMOTIONS AND POLICIES
International orders are not eligible to receive certain promotions or policies, including but not limited to:
• Free shipping
• Free returns
• Promotions for products not eligible for international purchase & shipment
• Merchandise exchanges

5. WARRANTY
Our goal is to provide high quality goods and products. Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery. Please unpack and inspect your order immediately upon receipt. Any and all claims must be reported to KeeLiiFashion within five (5) business days without exception.

KeeLiiFashion is not responsible for lost or damaged items after an online purchase has been made or delivery has been accepted except as otherwise provided in these Terms.

6. PROMOTIONS
From time to time, KeeLiiFashion offers certain promotional discounts, gifts with purchase, buy-one get-one free events, and other promotions. KeeLiiFashion promotions are available while supplies last and may only be valid for a specified date and timeframe along with additional limitations and exclusions. In the event a promotion code is required, please present the code at checkout.

Promotions may not be combined or applied to previous purchases, gift card purchases, sales tax, or shipping charges.

KeeLiiFashion reserves the right to alter or cancel any promotion without notice. If, in KeeLiiFashion’s sole discretion, a promotion is used incorrectly or being abused, KeeLiiFashion has the right to cancel any orders placed and ban the usage of any further promotional material by such user(s). Only one promotional code per order.

Promotions may not be combined or applied to previous purchases, gift card purchases, sales tax, or shipping charges. Offers may only be valid for a specified date and timeframe.

7. TEXT MESSAGING
If you provide your phone number to KeeLiiFashion, you agree to receive recurring automated and autodialed promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from KeeLiiFashion, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase.

If you need assistance or wish to opt-out from KeeLiiFashion text messages, reply HELP for help, reply STOP to cancel or opt-out. After texting HELP or STOP to our shortcode you may receive an additional message confirming that your request has been processed. Message and Data rates may apply.

Message frequency will vary. KeeLiiFashion reserves the right to alter the frequency of messages sent at any time. KeeLiiFashion also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. KeeLiiFashion, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages. We are able to deliver messages to most major mobile phone carriers.

Please review the Privacy Policy for more information on how we use the information you provide to us.

8. RESALE
Products on www.keeliifashion.com are intended for consumers only. We reserve the right to refuse or cancel any order and any future orders if we believe, in our sole discretion, that an order is being purchased for resale.

9. CONTENT YOU POST
We may provide opportunities for you to post text, photographs, videos, or other content (collectively, "Content") on the Sites for use by KeeLiiFashion. You acknowledge and agree that you may only post Content if:
• You are at least 18 years old;
• You own all the rights to the Content and are authorized to assign any and all rights in the Content to KeeLiiFashion;
• The Content does not infringe upon the rights of any third parties, including but not limited to copyright, trademark, trade secret, and publicity rights;
• The Content does not violate these Terms and will not cause injury to any person or entity;
• The Content does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
• The Content does not contain any computer viruses, worms or other potentially damaging computer programs, files or malware;
• You did not receive any form of compensation or consideration by any third party to post the Content;
• The Content is not or may not be reasonably considered to be false, inaccurate, misleading, defamatory, obscene, indecent, libelous, hateful, unlawfully threatening, unlawfully harassing to any individual or entity, offensive, or otherwise deemed unlawful or inappropriate in KeeLiiFashion’s sole discretion; and
• You agree to comply with any other requirement as may be provided to you by KeeLiiFashion.

Any Content that you submit may be used at KeeLiiFashion's sole discretion. KeeLiiFashion reserves the right to accept, reject, remove, refuse, change, condense or delete any Content submitted in its sole discretion and for any reason whatsoever. You will not be able to edit or delete any Content you have submitted. You acknowledge that you, not KeeLiiFashion, are responsible for the Content you submit. None of the Content that you submit shall be subject to any obligation of confidence on the part of KeeLiiFashion, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. If we accept your Content and include it on the Sites, in any event, promotion, program or for any other purpose, we cannot remove it later and you may not request that it be removed.

By uploading, submitting or otherwise posting your Content, you grant KeeLiiFashion, its agents, licensees, and assigns an irrevocable, perpetual (non-exclusive) right and permission to reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use your Content as-is or as-edited (with or without using your name, social media handle or pseudonym) in any form or media throughout the world for any purpose, in perpetuity, without limitation, and without additional review, compensation, or approval from you. This license continues even if you stop using our Sites.

You further agree to defend, indemnify, release, and hold KeeLiiFashion harmless from any and all liability, claims, actions, loss, harm, damage, injury, cost or expense arising out of or related to KeeLiiFashion’s use of your Content, including, but not limited to, any claim that the use of your Content violates or infringes upon the rights of any third party.

10. CONTENT POSTED BY OTHERS
We are not responsible for and do not endorse Content posted by any other visitor to the Sites. Accordingly, we may not be held liable, directly or indirectly, for any loss or damage caused to you in connection with any Content posted by another person.

11. YOUR USE OF THE SITES
You agree not to use the Sites in a way that violates any laws, infringes any individual or entity’s rights, is inappropriate or offensive, or interferes with the Sites or any features on the Sites (including any technological measures we employ to enforce these Terms). If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to take down Content, terminate your account, prohibit you from using the Sites, and take appropriate legal actions.

You are prohibited from infringing or otherwise violating any third-party rights, including without limitation, third-party intellectual property rights. You acknowledge and agree that using our Sites does not afford you any rights to the content you access. You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law.

12. NON-CONFIDENTIAL INFORMATION
We do not accept any unsolicited suggestions – including, but not limited to, suggestions for new products or services, improvements to existing products or services, or marketing ideas – from anyone outside of our company. We may already be working on a similar idea, and this policy eliminates potential conflicts regarding ownership of the concept. Any materials, information, or ideas you send us or post on the Sites, by any means, will be treated as non-confidential and non-proprietary, and may be disseminated or used by KeeLiiFashion for any purpose whatsoever.

13. KEELIIFASHION INTELLECTUAL PROPERTY
All trademarks, logos, and service marks displayed on the Sites are registered and unregistered trademarks of KeeLiiFashion and/or third parties who have authorized their use, and all materials on the Sites are protected by copyright and other intellectual property rights, including but not limited to the photographs, jewelry designs and the Sites, except where explicitly noted otherwise (collectively "Intellectual Property"). You may not use, copy, reproduce, republish, upload, post, transmit, distribute, create derivates of or modify the Intellectual Property in any way. We will enforce our intellectual property rights to the fullest extent of the law, including seeking criminal prosecution, if necessary.

You are prohibited from infringing or otherwise violating KeeLiiFashion’s rights, including but not limited to KeeLiiFashion’s Intellectual Property. You acknowledge and agree that using our Sites does not afford you any rights to the content you access. You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law.

14. COPYRIGHT PROTECTION
If you believe any Content on the Sites infringes your copyrights, you may request that we remove the Content from the Sites (or disable access to that Content) by contacting our Designated Agent (identified below) and providing the following information pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"):
• Identification of the copyrighted work that you believe to be infringed. Please describe the work and, where possible, include a copy or the location (e.g., URL) of an authorized version of the work.
• Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
• Your name, address, telephone number, and e-mail address.
• A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
• A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury", you are the copyright owner or are authorized to act on the copyright owner’s behalf.
• A signature or the electronic equivalent from the copyright holder or authorized representative.

Send this information to us by e-mail:
• By e-mail: info@keeliifashion.com

Once we receive a notification as set forth above, it is KeeLiiFashion’s policy to: (a) review the request; (b) remove or disable access to the infringing Content; (c) notify the provider of the Content that it has removed or disabled access to such Content; and (d) terminate repeat infringers’ access to the Sites.

If you receive a notification of alleged copyright infringement and believe that the claim is erroneous, you may submit a counter-notification to KeeLiiFashion within thirty (30) days of the date the Content was removed from the Sites. A counter-notification must be a written communication that includes substantially the following:
• Identification of the material that has been removed or disabled and its location (e.g., URL);
• Your name, address, telephone number, and e-mail address;
• A statement "under penalty of perjury" that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and
• Your signature or the electronic equivalent.

Upon receipt of a counter-notification in accordance with the above, KeeLiiFashion shall promptly provide the complaining party with a copy. The complaining party shall have within ten (10) business days to inform KeeLiiFashion that an action has been filed seeking a court order to restrain the alleged infringer from engaging in infringing activity on the website. If KeeLiiFashion receives such notification within ten (10) business days, KeeLiiFashion shall not replace the removed Content or cease disabling access to it. If KeeLiiFashion does not receive such notification from the complaining party that an action has been filed seeking a court order to restrain the alleged infringer from engaging in infringing activity on the website, then KeeLiiFashion shall replace the removed Content or cease disabling access to it within four (4) business days following the expiration of the ten (10) business day deadline.

In accordance with the DMCA and other applicable law, it is KeeLiiFashion’s policy, in appropriate circumstances and in its sole discretion, to terminate access to the Sites of any user that KeeLiiFashion finds to be a repeat infringer. KeeLiiFashion reserves the right to define the criteria by which KeeLiiFashion will determine that a user is a "repeat infringer."

If you believe that a user is a repeat infringer, please follow the instructions above to contact KeeLiiFashion and provide information sufficient for us to verify that the user has been determined to be in violation of the DMCA repeatedly.

15. MODIFICATION AND TERMINATION
We reserve the right to modify or discontinue the Sites at any time, with or without notice to you. For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. If you don’t like any changes, you can stop using the Sites at any time. You agree that KeeLiiFashion shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Sites. You acknowledge that KeeLiiFashion reserves the right to deactivate accounts, cancel orders, and/or refuse to accept orders from users that violate the Terms or for such other reason as determined by KeeLiiFashion.

16. SOCIAL NETWORKS
The Sites may include features that operate in conjunction with certain third-party social networking websites that you visit, such as Facebook, Pinterest, Instagram, YouTube, and Twitter ("Social Network Features"). While your use of the Social Network Features is governed by these Terms, your access and use of third-party social networking sites is governed by the terms posted on those sites. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements.

17. OUR WARRANTIES AND DISCLAIMERS
We provide the Sites using a commercially reasonable level of care, but there are certain things that we cannot guarantee.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, KEELIIFASHION DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SITE. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT ON THE SITE, THE SPECIFIC FUNCTIONS OF THE SITE, OR ITS RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SITE "AS IS". SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.

18. LIABILITY FOR OUR SERVICES
EXCEPT WHERE PROHIBITED, KEELIIFASHION SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTY’S USE OF THE SITES. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, COMPUTER FAILURE, OR THE VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF KEELIIFASHION HAS BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED.

19. DISPUTES
You and KeeLiiFashion agree that any dispute arising out of or in any way related to the Sites, KeeLiiFashion products, or the services provided by KeeLiiFashion or its affiliates whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises, including any dispute or claim as to the application, enforceability, scope, or interpretation of this agreement to arbitrate, shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. There is no judge or jury in arbitration, and court review of an arbitration award is limited. An arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief, or statutory damages), and must follow these Terms.

YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE TERMS, YOU AND KEELIIFASHION ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.

Arbitration shall be administered by the Judicial Arbitration and Mediation Services, Inc. ("JAMS"), pursuant to the most-current JAMS Streamlined Arbitration Rules & Procedures, and conducted by a single, neutral arbitrator. Arbitration shall take place by phone, unless an in-person hearing is requested by either party. In that case, the hearing shall take place in Los Angeles County, California. To the extent this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness (the "Minimum Standards"), the Minimum Standards in that regard will apply. Disputes may also be referred to another arbitration organization if you and KeeLiiFashion agree in writing, or to an arbitrator appointed pursuant to Section 5 of the Federal Arbitration Act.

We each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

20. ADDITIONAL DETAILS
We may modify these Terms at any time, so be sure to check back regularly. By continuing to use or log in to the Sites after these Terms have changed, you indicate your agreement to the revised Terms. If you do not agree to the changes, you should stop using or logging in to the Sites and refrain from any services provided by or at the request of KeeLiiFashion.

The Sites may contain links to third-party websites. That doesn’t mean that we control or endorse those websites, or any goods or services sold on those websites. Similarly, the Sites may contain ads from third-parties. KeeLiiFashion does not control or endorse any products being advertised.

When you use the Sites or send communications to KeeLiiFashion through the Sites, you are communicating with us electronically. Similarly, you consent to receive communications related to your use of the Sites from us electronically. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from KeeLiiFashion to you shall be deemed delivered and effective when sent to the e-mail address you provide to us. If you do not comply with these Terms, and we don’t take action right away, that does not constitute a waiver, and we do not give up any rights that we may have (such as taking action in the future).

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws rules. Except as provided in Section 16, you expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms and/or your use of the Sites resides in the courts located in Los Angeles, CA, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. If it turns out that a particular provision in these Terms is not enforceable, that will not affect any other provision.